Counselling Skills – (1 day)

Up to 8 delegates

Where ‘pure’ counselling skills are a requirement this course is run as a stand-alone, otherwise elements of this approach can be woven into other man-management skills courses.

The content is as follows:

• Welcome/personal objectives and likely use of counselling skills
• Personal experiences of counselling
• Definition of what counselling is
• The ‘Pure Counselling’ model – discussion
• Review of personal counselling skills
• Preparing for a counselling session
• Understanding the client – body language clues
• Building empathy and rapport
• Counselling in the workplace
• Practicing the skills
• Review objectives