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flomaddenco2018-08-16 16:01:042018-08-16 16:01:04Managing MeetingsUp to 8 delegates
Where ‘pure’ counselling skills are a requirement this course is run as a stand-alone, otherwise elements of this approach can be woven into other man-management skills courses.
The content is as follows:
- Welcome/personal objectives and likely use of counselling skills
- Personal experiences of counselling
- Definition of what counselling is
- The ‘Pure Counselling’ model – discussion
- Review of personal counselling skills
- Preparing for a counselling session
- Understanding the client – body language clues
- Building empathy and rapport
- Counselling in the workplace
- Practicing the skills
- Review objectives
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BESPOKE TRAINING COURSES
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flomaddenco2018-08-16 16:01:042018-08-16 16:01:04Managing Meetings
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flomaddenco2018-08-16 15:52:432018-08-16 15:52:43Leadership and Team Skills
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flomaddenco2018-08-16 14:01:242018-08-16 15:51:41Facilitation Skills
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flomaddenco2018-08-16 13:33:512018-08-16 13:43:50Disciplinary Skills
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flomaddenco2018-08-16 11:13:552018-08-16 13:17:06Customer Service Skills
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flomaddenco2018-08-16 11:10:372018-08-16 11:10:37Counselling Skills
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flomaddenco2018-08-16 11:08:262018-08-16 11:08:26Core Management Skills Programme
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flomaddenco2018-08-16 11:05:392018-08-16 11:05:39Business Presentation Skills (2 days)
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flomaddenco2018-08-16 11:03:452018-08-16 11:03:45Appraisal Skills
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flomaddenco2018-08-16 10:56:352018-08-16 11:01:52Action Learning Sets
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flomaddenco2017-04-10 10:51:302018-08-16 16:39:05Trainer Skills
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flomaddenco2017-04-10 10:50:422018-08-16 16:39:05Time Management
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flomaddenco2017-04-10 09:39:392018-08-16 16:40:31Stress/State Management
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flomaddenco2017-04-10 09:38:522018-08-16 16:39:05Report / Business Writing Skills
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flomaddenco2017-04-10 09:37:282018-08-16 16:39:05Recruitment and Interviewing
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flomaddenco2017-04-10 09:36:472018-08-16 16:39:05Positive Personal Presentation
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flomaddenco2017-04-10 09:36:182018-08-16 16:39:05Performance Management
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flomaddenco2017-04-10 09:35:532018-08-16 16:37:43Negotiation Skills
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flomaddenco2017-04-10 09:35:182018-08-16 16:36:26Managing ChangeAbout Us
Since starting my business in 2002 with 13 years training and development experience within commercially driven environments, I have been developing a strong track record of helping others to achieve and grow.

Contact Us
Florence Madden BSSc. Assoc CIPD ANLP
t: 01228 711199
f: 01228 711199
m: 07732 695838
e: info@florencemadden.co.uk
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