Managing Change (1 day)

Up to 10 delegates

The context in which this course is run is usually a major change within or affecting the organisation. The express aim being to train managers/team members to understand the reasons/impact of the change and how to handle it best for themselves or others.

A large chunk of the content, therefore, is based on exercises specific to the change being tackled.

In addition to this, content is likely to include:

• What changes have already been experienced – individual/group reaction
• Transition Curve – understanding the reaction to any change and the stages people typically go through
• Recognising the value of resistance – looking at Luc Galoppin’s Resistance Map
• Discussion/planning practical steps to involve and engage team members
• Anticipating future change – using SWOT analysis

*This may be run as a stand alone course or incorporated with other appropriate course subjects.