Core Management Skills Programme

Managing self/Managing others (2 days)

Up to 10 delegates

A ‘foundation course’ for managers and the level at which it is run, depends on the level of the delegates. With some pre-course work – it is practically based, highly participative and fun.

Outcomes:

• Introduce delegates to the basic principles of managing oneself and others
• Review of current time usage and strategies form improvement
• Understand the principles of delegation and its importance in developing and motivating a team
• See the barriers to effective communication and how to overcome these
• Be able to devise effective strategies to take back to the workplace, in order to maintain effective management controls

Briefly the course comprises:

Day 1

• Introductions/setting objectives
• Core Skills of Management – Planning, Organising, Delegation, Communication, Motivation, Control
• Reviewing current time usage and issues
• Putting first things first – using Stephen Covey’s Time Management Matrix
• Managing time by ‘managing’ your brain
• Strategies for planning, dealing with incoming work and getting projects moving

Day 2

• Principles of delegation and what can/cannot be delegated
• Communication – looking at verbal and non-verbal communication
• Listening actively to help self and others to think well
• Motivation – why do people need it, what’s different when they are?
• Practical measures to improve motivation back at work
• Being in ‘Control’ – what does it mean
• Giving and receiving feedback
• Action Planning