Core Management Skills Programme – Managing self/Managing others (2 days)

Up to 10 delegates

A ‘foundation course’ for managers and the level at which it is run, depends on the level of the delegates. With some pre-course work – it is practically based, highly participative and fun.


  • Introduce delegates to the basic principles of managing oneself and others
  • Review of current time usage and strategies form improvement
  • Understand the principles of delegation and its importance in developing and motivating a team
  • See the barriers to effective communication and how to overcome these
  • Be able to devise effective strategies to take back to the workplace, in order to maintain effective management controls

Briefly the course comprises:

Day 1

  • Introductions/setting objectives
  • Core Skills of Management – Planning, Organising, Delegation, Communication, Motivation, Control
  • Reviewing current time usage and issues
  • Putting first things first – using Stephen Covey’s Time Management Matrix
  • Managing time by ‘managing’ your brain
  • Strategies for planning, dealing with incoming work and getting projects moving

Day 2

  • Principles of delegation and what can/cannot be delegated
  • Communication – looking at verbal and non-verbal communication
  • Listening actively to help self and others to think well
  • Motivation – why do people need it, what’s different when they are?
  • Practical measures to improve motivation back at work
  • Being in ‘Control’ – what does it mean
  • Giving and receiving feedback
  • Action Planning